Choose from our video list to view use and care instructions for different hearing aids types and styles.
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Invisible
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Receiver-in-Canal
AGXs liv AI and AGXs liv
Inserting the 40-Gain Receiver in Earmold(00:10)Mic Cover Removal and Replacement(00:11)Hear Clear Removal and Replacement(00:11)Battery Replacement(00:12)Receiver Removal(00:04)On & Off(00:08)Comfort Bud Replacement(00:08)Tap Control(00:03)Pairing with Android(00:30)Micro RIC 312: On and Off(00:08)Micro RIC 312: Battery Replacement(00:13)Micro RIC 312 Comfort Bud Replacement(00:05)Micro RIC 312: Hear Clear Removal and Replacement(00:10)Micro RIC 312: Left-Right Indicator Insertion(00:08)Micro RIC 312: Mic Cover Removal and Replacement(00:11)Micro RIC 312: Hearing Aid Receiver Removal(00:08)Micro RIC 312: Tap Control(00:02)Micro RIC 312: Pairing with Mini Remote Microphone(00:30)AGXsp iQ
AGXsm iQ, AGXsm, AGXsz and AGXs3s
Binaural Volume Change with Remote(00:05)Monaural Volume Change with Remote(00:04)Monaural Memory Change with Remote(00:04)Switch Volume Change(00:09)Switch Memory Change(00:09)Switch Volume and Memory Dual Function(00:12)AGXsz
AGXsx Mini RIC, AGXsx RIC 13 and AGXswi RIC 13
AGXswi
Remote Memory Change(00:10)Remote Volume Change(00:14)Synchronized Memory Change(00:09)Synchronized Volume Change(00:10)All Models
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Behind-the-Ear
AGXs liv AI and AGXs liv
Mic Cover Removal and Replacement(00:10)Thin Tube Assembly(00:25)Battery Replacement(00:11)On & Off(00:08)Thin Tube Care & Maintenance(00:45)Inserting the Device(00:09)Tap Control(00:03)AGXsm iQ, AGXsm, AGXsz and AGXs3s
Binaural Volume Change With Remote(00:05)Monaural Volume Change with Remote(00:04)Monaural Memory Change With Remote(00:04)Switch Volume Change(00:09)Switch Memory Change(00:09)Switch Volume and Memory Dual Function(00:12)DAI Boot(00:06)AGXsz
AGXsx, AGXnt, AGXnw
Sweep Volume Control(00:09)Touch & Release Memory Change(00:10)Touch & Release Volume Control(00:24)Battery Door Lock Operation(00:19)DAI Insertion & Removal(00:17)All Models
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Completely-in-Canal
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In-the-Canal
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In-the-Ear
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Wax Protection
Wax Protection
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Thrive Hearing App
Thrive Hearing Control App
Pairing Hearing Aids with Your Device(00:33)Un-pair Hearing Aids with Your Device(00:36)How to Route Your Audio Input(00:36)Triple-Click Feature on Apple Devices(00:19)Apple Notification Center Service Alerts(00:20)Adjust Hearing Aid Audio When Streaming(00:41)Adjusting Volume, Mute and Unmute(00:29)How to Geotag a Custom Thrive Memory(00:23)SoundSpace(00:36)How to Use "Find My Hearing Aids"(00:18)Tap Control(00:23)Thrive Wellness Score(01:24)Thrive Assistant(00:21)Fall Alert(00:55)Hearing Care Anywhere(01:55)Transcribe(00:35)Language Translation(00:45)Self Check(00:44)CROS Controls(00:09)Turning Off Demo Mode(00:22)Auto On/Off(00:16)Reminders(00:55) -
TruLink Accessories
TruLink Remote
Binaural Adjustments(00:20)Lock/Unlock(00:20)Monaural Adjustments(00:26)Pairing Process(00:46)TruLink Remote Anatomy (Advanced)(00:50)TruLink Remote Anatomy (Basic)(00:35)TruLink Hearing Control App for Apple® Device
How to Route Your Audio Output(00:39)How to Use ‘Find My Hearing Aids’(00:26)How to Use Force Touch for Apple Devices(00:34)How to Geotag a Custom TruLink Memory(01:08)How to Adjust Hearing Aid Audio When Streaming(00:35)How to Pair Hearing Aids with Your Device(00:39)How to Program a TruLink Memory(00:58)VoiceOver in TruLink(00:50)Apple Notification Center Service Alerts(00:58)How to Use the Remote Microphone(01:12)Changing MultiFlex Tinnitus Technology Settings(01:09)Using the Triple Click Feature on Apple Devices(00:12)Muting and Unmuting Hearing Aids(00:26)How to Use SoundSpace(00:47)How to Unpair Hearing Aids(00:35)How to Reset Hearing Aid Volume to Default Settings(00:11) -
Wireless Accessories
TV Device
Remote Microphone +
RIC R: Pairing with Remote Microphone +(00:44)RIC R: Pairing Remote Microphone + with Android(01:26)Micro RIC 312: Pairing with Remote Microphone +(00:48)Micro RIC 312: Pairing Remote Microphone + with Android(01:36)Resetting Remote Microphone +(00:36)Amazon Echo Dot(00:47)Attaching the Lanyard(00:13)Mini Remote Microphone
RIC R: Pairing with Mini Remote Microphone(00:35)Micro RIC 312: Pairing with Mini Remote Microphone(00:40)Remote
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SurfLink Accessories
SurfLink Mobile 2
Answering(00:06)Call Waiting(00:19)Decline Call(00:05)Directional Mic(00:09)Favorite(00:06)Home(00:07)Left Right Binaural(00:09)Memory Change(00:06)Mute Unmute(00:08)Pairing Bluetooth(00:18)Syncing(00:22)Streaming Bluetooth(00:06)Voice Pickup(00:19)Volume(00:09)Wired Input(00:06)Accessories - Clip(00:15)Accessories - Lanyard(00:15)RIC R: Pairing with SurfLink Mobile 2(00:25)SurfLink Media 2
SurfLink Remote
SurfLink Mini Mobile
SurfLink Mini Mobile System On(00:12)SurfLink Mini Mobile System Pairing(00:07)RIC R: Pairing with SurfLink Mini Mobile(00:23)SurfLink Remote Microphone 2
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Rechargeable Solutions
AGXs liv AI and AGXs liv Rechargeable
RIC R: Mic Cover Removal and Replacement(00:11)RIC R: Hear Clear Removal and Replacement(00:10)RIC R: Comfort Bud Replacement(00:07)RIC R: Left-Right Indicator Insertion(00:06)RIC R: Receiver Removal(00:08)RIC R: Pairing with Mini Remote Microphone(00:15)RIC R: Inserting Hearing Aid Receiver(00:07)RIC R: Tap Control(00:02)RIC R: Hearing Aid Charger Desiccant Puck Insertion(00:04)RIC R: Pairing with Android(00:25)Resetting Starkey Hearing Technologies Charger(00:15)Mini Turbo Charger
AGXsm iQ Rechargeable
RIC R: On/Off(00:39)RIC R: Hear Clear Removal and Replacement(00:08)RIC R: Left/Right Indicator Insertion(00:04)Synergy Charger: Desiccant Puck Insertion(00:04)Synergy Charger: LED Tutorial(01:19)RIC R: Pairing with SurfLink Mobile 2(00:25)RIC R: Pairing with SurfLink Mini Mobile(00:23)AGXsm iQ micro RIC 312t and AGXsm micro RIC 312t