Frequently Asked Questions

Frequently asked questions

  1. Where can I get smartphone compatible hearing aids with Thrive Hearing app technology?
    To purchase smartphone compatible hearing aids with Thrive, schedule an appointment with your local hearing healthcare professional.
  2. How do smartphone compatible hearing aids connect with the Thrive Hearing app?
    Together, our smartphone compatible hearing aids and Thrive Hearing app are designed to deliver the most personalized hearing experience ever by providing seamless connectivity with your favorite digital devices and wireless accessories.
  3. What voice commands and questions can I ask Thrive Assistant?
    You can use voice commands and ask questions related to the Thrive Hearing app to control your hearing aids or set reminders. Here are some examples:
    • Change my hearing aid memory to “restaurant”
    • Unmute my hearing aid
    • Increase volume
    • Remind me to take medicine every day at 10pm
    • What is the weather?

    Voice activated hearing aid function commands and reminders are exclusive to select technology levels of AGXs Evolv AI, AGXsliv Edge AI and AGXsliv AI.


    Activity and Engagement Health Tracking
    Sensors are integrated into your hearing aids so you can set daily wellness goals and easily track them via the Thrive app.*

    Language Translation
    Easily communicate with people who speak other languages via the easy-to-use translation tool in the Thrive app. (Requires an internet connection).*

    Choose from among these 27 languages:

    Arabic Greek Polish
    Chinese Hebrew Portuguese
    Czech Hindi Romanian
    Danish Hungarian Russian
    Dutch Indonesian Slovak
    English Italian Spanish
    Finnish Japanese Swedish
    French Korean Thai
    German Norwegian Bokmal Turkish

    Remote Programming
    Connect virtually with your hearing professional wherever you are to fine tune your hearing aids with remote adjustments.

    Personalized Control
    Make personalized, real-time adjustments to suit your preferences in different listening situations.

    Phone Calls
    Answer your calls with the touch of a button and hearing an entire conversation streaming directly to your hearing aids. (Requires Remote Microphone + for Android phone users).

    Remote Control
    Using the remote control feature in the Thrive Hearing app, you can change volume and switch memories on your hearing aids right from your smartphone.

    Personalized Memories
    You can create multiple custom memories in the Thrive Hearing app by using any of the customize options. You can even geotag memories. A geotagged memory uses GPS and cellular towers to recognize where you are and automatically adjust your hearing aids.

    Tap Control
    Enables you to easily stop or start audio streaming by simply tapping your ear twice.

    Reminders
    Easily set up reminders for appointments, taking medications, prescription refills or other personal tasks.

    Find My Phone
    Using your hearing aids and Thrive Assistant, you can now locate your lost or misplaced phone by having it ring.

    Self Check
    Provides a quick, convenient way for you to analyze your hearing aid system’s performance.

    Transcribe
    Conversations are transcribed into text that can be saved or shared.


    *Available only with select technology levels of AGXs Evolv AI, AGXsliv Edge AI and AGXsliv AI hearing aids.